This training has contrasted the traditional way of doing sales with a new way, known as “inbound sales.” Which of the following BEST describes what makes inbound selling different from other sales techniques?

QUESTION This training has contrasted the traditional way of doing sales with a new way, known as “inbound sales.” Which of the following BEST describes what makes inbound selling different from other sales techniques?   Inbound selling focuses on getting buyers to act on the seller’s timetable. Inbound selling focuses on attracting buyers and meeting them on their own terms.   Inbound selling focuses on sending emails rather than making phone calls.   Inbound selling focuses on standardized emails and

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Where do your team’s interactions (phone calls, emails, etc.) with contacts appear inside HubSpot CRM?

QUESTION Where do your team’s interactions (phone calls, emails, etc.) with contacts appear inside HubSpot CRM? On the contact’s timeline In contact properties Under the “Interactions” tab On the profile of the rep who contacted them or Under the “Interactions” tab On the timeline On the profile of the rep who contacted them In contact properties The correct answer is: On the timeline Explanation: We will update later. sincerely thank

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The buyer-seller relationship has changed dramatically in the past 20 years. This is PRIMARILY because:

QUESTION The buyer-seller relationship has changed dramatically in the past 20 years. This is PRIMARILY because:   Buyers have so many distractions that they need more frequent contact to help them through the buying process.   Buyers spend less time at home, making door-to-door sales and cold calling less effective.  The internet has shifted the power in the buying process from the seller to the buyer.   Economic changes have made buyers more cautious. The correct answer is: The internet

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You’ve been researching XYZ Inc. and discover that someone at the company has viewed your pricing page, so you give them a call. You talk to the receptionist, Johnny. You ask who in the company might be investigating your solution. Johnny says he doesn’t know for sure but that he can ask around and get back to you. He also says that Mariah Opensky would probably be the person to make that decision, but she’s currently on vacation. What’s the BEST way to record this in the CRM?

QUESTION You’ve been researching XYZ Inc. and discover that someone at the company has viewed your pricing page, so you give them a call. You talk to the receptionist, Johnny. You ask who in the company might be investigating your solution. Johnny says he doesn’t know for sure but that he can ask around and get back to you. He also says that Mariah Opensky would probably be the person to make that decision, but she’s currently on vacation. What’s

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You see that a particular company has visted your website several times in the past few days, so you decide to call them. A receptionist answers the phone. Which of the following would be the BEST way to proceed?

QUESTION You see that a particular company has visted your website several times in the past few days, so you decide to call them. A receptionist answers the phone. Which of the following would be the BEST way to proceed? Describe the benefits of your offering and try to get the receptionist’s buy-in. Then ask to be referred to the appropriate buyer. Try again later. Receptionists rarely have purchasing authority, and it’s important to focus on speaking to qualified people.

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Which of the following is NOT a recommended best practice for the messages tool?

QUESTION Which of the following is NOT a recommended best practice for the messages tool? Make sure the message pane appears on every page of your website. Set your availability for the times of day when you’d prefer to chat. Customize your welcome message to be relevant to the page it appears on. Start by making the messages pane visible to all website visitors and then restrict it later if you receive more chat requests than you can respond to.

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There are two main differences between forms and lead flows. One is that forms are embedded on the page while lead flows appear on top of the page. What’s another difference?

QUESTION There are two main differences between forms and lead flows. One is that forms are embedded on the page while lead flows appear on top of the page. What’s another difference? Lead flows typically collect more information than forms. Lead flows allow people to chat with you in real time. Lead flows can only be added to blog posts, but forms can be added to any page. Forms typically collect more information than lead flows. The correct answer is:

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Which of the following is a best practice when sending emails as part of your task queue?

QUESTION Which of the following is a best practice when sending emails as part of your task queue? Use the email scheduling tool to make sure your emails will be delivered at a time that’s convenient for your contacts. Send emails first thing in the morning to make sure your contacts see them when they get into work. Send emails at the end of the day to avoid interrupting your contacts’ daily schedule. Use the sequences tool to make sure

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How has the internet changed the relationship between buyers and sellers?

QUESTION How has the internet changed the relationship between buyers and sellers? Customers have more options for sharing their opinions of your company with other prospective buyers. Prospective buyers have more access to information about your company and products. Sellers can better leverage the voices of happy customers to resolve the concerns of potential buyers. All of the above The correct answer is: All of the above Explanation: We will update later. sincerely thank

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